SCHEDULES - Every effort will be made to operate according to published schedules. Circumstances sometimes develop beyond our control, such as weather or traffic delays and accordingly bus companies cannot hold itself responsible for errors in timetables, inconveniences or damage resulting from delayed buses. Connections cannot be guaranteed and schedules are subject to change.
BUS CANCELLATION - Customer is encouraged to check on Website - Weather Update for any bus cancellation notice on selected bus?
AN OPEN TICKET WOULD BE GRANTED. Greatwall Bus reserves the right to cancel buses due to weather/traffic/coach condition. If customer purchased for a ticket which the bus is canceled, customer must initiate an open ticket request within 7 days after the departure date. An Open Ticket will be issued only if the cancellation was verified by Greatwall Bus. NO REFUND WOULD BE GRANTED FOR BUS CANCELLATION. SMOKING IS PROHIBITED on all buses.
BICYCLES - Bicycles may be transported, customer has to call the Greatwall Bus in advance to confirm space availability.
CHILDREN'S FARES - Children are not allow to ride in the lap of an adult, when traveling with a passenger paying adult fare, will be charged as adult fee. Children up to 2 years old will be transported free when not occupying a seat at the exclusion of another passenger. When unaccompanied children are traveling, the full adult fare will be charged.
ANIMALS - Animals will not be transported.
BAGGAGE OR LUGGAGE - Baggage will be limited to 1 pieces per adult ticket, plus carry on baggage. GREATWALL BUS IS NOT RESPONSIBLE FOR LOST OR MISPLACED BAGGAGE.
OBJECTIONABLE PERSONS - Greatwall Bus reserves the right to refuse transportation to any person under the influence of intoxicating beverages or drugs or who is unable to take care of oneself or to any person whose conduct is such, or likely to be such, as to make one objectionable to other passengers.
CELL PHONES - "Limited" with respect and courtesy to your fellow passengers.